Privacy Policy

1. Data Controller

Beck-Markte is the data controller for personal data collected through this website. Our registered address is 30 Fargate, Sheffield, S1 2HE. You can contact our data protection contact at [email protected].

2. Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, telephone number, postal address (provided via contact form or order process).
• Order information: device details, purchase history, warranty registration data.
• Technical data: IP address, browser type, operating system, pages visited, time spent on pages (collected via server logs).
• Cookie and localStorage data: we use localStorage to store your cookie consent preference (key: cookieConsent_beck-markte.online). No tracking cookies are set without your consent.

3. How We Use Your Data

• To process and fulfil your orders and warranty claims.
• To respond to enquiries submitted via our contact form.
• To send order confirmation and dispatch notifications.
• To improve our website and services based on aggregated usage data.
• To comply with legal obligations (e.g., tax records, fraud prevention).

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties.

4. Legal Basis for Processing

Contract performance

Processing necessary to fulfil your order or warranty claim.

Legitimate interests

Improving our services, fraud prevention, and website security.

Legal obligation

Compliance with tax, consumer protection, and data protection law.

Consent

Where you have explicitly consented (e.g., marketing communications, non-essential cookies).

5. Data Sharing

We share your data only with:

• Courier partners (name, address, phone) to fulfil delivery.
• Payment processors (payment data processed directly by the payment provider — we do not store card details).
• Legal authorities where required by law.

All third-party processors are bound by data processing agreements and comply with UK GDPR.

6. Cookies & localStorage

This website uses localStorage (not cookies) to store your consent preference. The key used is cookieConsent_beck-markte.online. No third-party tracking scripts, analytics pixels, or advertising trackers are present on this website. Server logs may record your IP address for security purposes; these logs are retained for 30 days and then deleted.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected:

• Order and warranty data: 7 years (legal requirement for financial records).
• Contact form submissions: 2 years from last contact.
• Server logs: 30 days.
• Consent records: until consent is withdrawn or 3 years, whichever is earlier.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of access: request a copy of the data we hold about you.
• Right to rectification: request correction of inaccurate data.
• Right to erasure: request deletion of your data (subject to legal retention obligations).
• Right to restriction: request that we limit processing of your data.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interests.
• Right to withdraw consent: withdraw consent at any time where processing is consent-based.

To exercise any of these rights, email [email protected]. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include HTTPS encryption, access controls, and regular security reviews. No internet transmission is 100% secure; we cannot guarantee absolute security but take all reasonable precautions.

10. Complaints to the ICO

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. The ICO can be contacted at ico.org.uk or by telephone on 0303 123 1113.